Terms & Conditions

1. Introduction and Acceptance

Welcome to 7p7, Bangladesh's trusted online gaming and sports betting platform. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User") and 7p7 ("we", "us", "our"). They apply to all products and services accessible through the 7p7 website and any associated mobile interfaces, including cricket betting, live casino games, slots, crash games, and all other verticals offered on the platform.

7p7 reserves the right to amend these Terms at any time without prior notice. Amendments take effect immediately upon publication. It is your responsibility to review these Terms periodically. Continued use of the platform after any amendment constitutes your acceptance of the revised Terms.

2. Eligibility and Account Registration

To register and use 7p7, you must meet all of the following eligibility requirements at the time of registration and throughout your entire use of the platform:

• You must be at least 21 years of age (21+ only). Proof of age may be requested at any time.
• You must be a resident of or physically located in a jurisdiction where online gaming is not prohibited under applicable local law.
• You must provide accurate, complete, and up-to-date personal information during registration. Providing false information is grounds for immediate account termination.
• Each player is permitted to hold only one (1) registered account. Duplicate accounts will be closed and associated funds may be forfeited.

7p7 reserves the right to suspend or permanently close any account that does not satisfy the eligibility criteria above, at our sole discretion and without prior notice.

3. Deposits and Withdrawals

7p7 supports a range of payment methods tailored to the Bangladesh market, including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are processed in Bangladeshi Taka (BDT). The following conditions apply to all financial transactions on the platform:

• Minimum deposit and withdrawal thresholds are displayed in-platform and may vary by payment method and player tier.
• Withdrawal requests are subject to identity verification (KYC). Documents required may include a national ID (NID), passport, or utility bill.
• Funds must be deposited using payment methods registered in your own name. Third-party funding is strictly prohibited.
• 7p7 is not responsible for delays caused by third-party payment processors or telecommunications providers such as mobile banking network issues.

4. Bonuses and Promotions

7p7 offers a variety of bonuses and promotional incentives, including welcome bonuses, reload bonuses, free spins, and special match-day promotions tied to events such as BPL and IPL cricket seasons. All bonuses are subject to the following general conditions:

Bonus funds are non-transferable and cannot be exchanged for cash unless the associated wagering requirements have been fully met. Standard rollover conditions apply to all promotional offers:

• Each bonus offer specifies its own wagering requirement (typically expressed as a multiple of the bonus amount, e.g., 20x rollover). This requirement must be met before any withdrawal is processed.
• Bonuses expire if the wagering requirement is not fulfilled within the stated time window (usually 7 to 30 days from activation).
• Only one welcome bonus may be claimed per player, per device, and per household address. Abuse of bonus systems — including using multiple accounts — will result in permanent disqualification and forfeiture of winnings.
• 7p7 reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice.

5. Responsible Gaming

7p7 is fully committed to promoting responsible gaming. Gambling should be an enjoyable form of entertainment, not a financial strategy or a means to resolve debt. We provide tools and resources to help players maintain healthy gaming habits, including self-imposed deposit limits, cooling-off periods, and self-exclusion options accessible via our support team.

7p7 strictly enforces the 21+ age restriction. We reserve the right to request age verification documents at any point and will immediately suspend any account where underage gambling is suspected. Players who feel gambling is negatively affecting their lives are encouraged to contact our support team or seek help from independent counselling services. For more information, please visit our Responsible Gaming page.

6. Prohibited Activities

The following activities are strictly prohibited on the 7p7 platform. Violation of any prohibition listed below may result in immediate account suspension, forfeiture of funds, and potential reporting to relevant authorities:

• Using automated bots, scripts, or artificial intelligence tools to gain an unfair advantage in any game or betting market.
• Money laundering, structuring transactions to evade financial reporting thresholds, or using the platform for any illegal financial activity.
• Colluding with other players, manipulating game outcomes, or sharing accounts with unauthorized third parties.

7. Intellectual Property

All content available on 7p7 — including but not limited to logos, trademarks, game graphics, text, software, and structural design — is the exclusive intellectual property of 7p7 or its licensed content providers. Nothing in these Terms grants you any ownership of, or right to reproduce, distribute, modify, or commercially exploit, any such content.

Unauthorized use, reproduction, or reverse engineering of any part of the 7p7 platform is strictly prohibited and may result in legal action.

8. Limitation of Liability

To the fullest extent permitted by applicable law, 7p7 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including but not limited to:

• Loss of profits, winnings, or anticipated savings resulting from game outcomes or platform downtime.
• Interruption of service due to maintenance, technical failures, or force majeure events including natural disasters, government actions, or telecommunications outages.
• Unauthorized access to your account resulting from your failure to maintain password security or protect your device.
• Actions taken by 7p7 in good faith to enforce these Terms, including account suspension or fund forfeiture following a detected policy breach.

9. Privacy and Data Protection

7p7 takes the privacy and security of your personal data seriously. We collect, store, and process personal information in accordance with our Privacy Policy. By using the platform you consent to this processing. Data we collect includes registration details, payment information, device data, and gameplay history, used solely to operate the platform, process transactions, detect fraud, and improve user experience.

All data transmissions on 7p7 are protected by SSL encryption. We do not sell, rent, or share your personal data with unauthorized third parties. For full details, please review our Privacy Policy.

10. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with applicable laws. Any dispute arising out of or in connection with these Terms or your use of the 7p7 platform shall first be submitted to our customer support team for good-faith resolution. If the dispute cannot be resolved informally within 30 days, the parties agree to binding arbitration under mutually agreed procedures.

If any provision of these Terms is found to be unenforceable or invalid by a competent authority, that provision shall be limited or eliminated to the minimum extent necessary, while the remaining provisions shall continue in full force and effect.

11. Modifications and Termination

7p7 may at any time, with or without notice, modify, suspend, or discontinue any aspect of the platform, including available games, payment methods, promotional offers, and user interface features. We shall not be liable to you or any third party for any such modification, suspension, or discontinuation.

You may close your account at any time by contacting our support team. Any remaining real-money balance will be processed for withdrawal after a standard KYC review, provided no active bonus restrictions or ongoing investigation applies to the account.

12. Contact and Support

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact our support team via the email address listed in the footer of this page. Our customer support representatives are available to assist you and will endeavour to respond to all enquiries within 24 hours (Bangladesh Standard Time, UTC+6). For responsible gaming queries or account restrictions, please visit our Responsible Gaming page for dedicated guidance.